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Bug Reports Thread

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Response to Bug Reports Thread 2023-11-22 09:28:00


At 11/22/23 04:33 AM, Finasty wrote:Hello Tom! I got maybe a bugs here, but i really cant post anything, everytime i post this pop up message show up
It was fine few days ago, you can see im pressing the button and those pop up show up and the news i post wasn't even there, just the pop up if you wanted to leave the site

Im using a google chrome on Android 12 i got this bug years ago aswell, but it was fine hours later, this now almost 2 days yet still like this, hope you can fix it


I'm having issues on mobile as well but not desktop (Safari on iPhone). I logged a ticket for it, there have been a few different fixes / updates in that space recently so something must have broken.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-11-23 20:37:29 (edited 2023-11-23 20:39:07)


I don't know if it's just me that's experiencing this glitch, but ever since that new art portal update was introduced, the comment images would just show up as nothing but text and the file version.

iu_1119007_9614030.webp

It might not be an issue to some people, but it's a struggle for me personally because I like to format my webcomics that way.


So, yeah. It would be appreciated if someone fixed this.


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Response to Bug Reports Thread 2023-11-24 08:10:46 (edited 2023-11-24 08:11:25)


Small bug, but this journal entry has 1 reaction where, if you click on it, can't be viewed who it's from:

https://eyepixelss.newgrounds.com/news/post/1398504


iu_1119230_10457574.png

Response to Bug Reports Thread 2023-11-24 09:14:34


At 11/24/23 08:10 AM, Madmazel wrote:Small bug, but this journal entry has 1 reaction where, if you click on it, can't be viewed who it's from:
https://eyepixelss.newgrounds.com/news/post/1398504


I think whoever left that react might have deleted their account. I added and removed a react and it updated the status to show no reacts.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-11-24 09:20:15


At 11/23/23 08:37 PM, EvilComix17 wrote:I don't know if it's just me that's experiencing this glitch, but ever since that new art portal update was introduced, the comment images would just show up as nothing but text and the file version.

It might not be an issue to some people, but it's a struggle for me personally because I like to format my webcomics that way.

So, yeah. It would be appreciated if someone fixed this.


This has been an ongoing issue that we're getting closer to solving.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-11-25 13:33:58 (edited 2023-11-25 13:35:27)


Something I noticed when trying to share this search with someone


https://www.newgrounds.com/search/conduct/bbs?advanced=1&terms=Pixel+day+Winners&exact=1&user=TomFulp&match=t&suitabilities%5B%5D=e&suitabilities%5B%5D=t&suitabilities%5B%5D=m&suitabilities%5B%5D=a&after=&before=


The results are different depending on if you are a supporter of not.

If you are a supporter, the search shows results from all years, as expected.

iu_1120150_10233895.webp


If you are not a supporter (or not logged in) it only shows results from 2019 and earlier.

iu_1120149_10233895.webp


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Response to Bug Reports Thread 2023-11-25 13:38:17


At 11/25/23 01:33 PM, tydaze wrote:Something I noticed when trying to share this search with someone

https://www.newgrounds.com/search/conduct/bbs?advanced=1&terms=Pixel+day+Winners&exact=1&user=TomFulp&match=t&suitabilities%5B%5D=e&suitabilities%5B%5D=t&suitabilities%5B%5D=m&suitabilities%5B%5D=a&after=&before=

The results are different depending on if you are a supporter of not.
If you are a supporter, the search shows results from all years, as expected.

If you are not a supporter (or not logged in) it only shows results from 2019 and earlier.


Woah this is an interesting one! Made a ticket for it now.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-11-25 22:29:41


Was checking my supporter subscription status just now and I noticed something odd.

iu_1120453_11035867.jpg

In the 'supporter details' part of the picture it says my subscription expires on the 26th of December but in the 'subscriptions gifted to me' section it's labeled as N/A.


May someone please explain why this is happening?


we chillin

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Response to Bug Reports Thread 2023-11-26 08:52:45


At 11/25/23 10:29 PM, NitroOrient wrote:Was checking my supporter subscription status just now and I noticed something odd.

In the 'supporter details' part of the picture it says my subscription expires on the 26th of December but in the 'subscriptions gifted to me' section it's labeled as N/A.

May someone please explain why this is happening?


That Supporter status was gifted and the person who bought it likely chose to remain anonymous, so it isn't showing their name there.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-11-27 20:42:51


The zoom in & out feature in small submissions is thankfully fixed, but I just encounter a glitch relating to said feature in my multi-image submission.


iu_1121655_9783066.png

As you can see, the zoom in & out feature glitched out, but when I click on the next image...

iu_1121656_9783066.png

It just came back, but I'm unable to zoom in to any of my images.


Link to where this is happening & it's the only submission that I know of where it occurred.


Browser: Google Chrome

OS: Windows 10


Oh & BTW, are you still fixing the distorted pixels issue?

Response to Bug Reports Thread 2023-11-27 21:43:59


At 11/27/23 08:42 PM, SuperMcGuffin64 wrote:The zoom in & out feature in small submissions is thankfully fixed, but I just encounter a glitch relating to said feature in my multi-image submission.

As you can see, the zoom in & out feature glitched out, but when I click on the next image...


Showing this to Josh!


Oh & BTW, are you still fixing the distorted pixels issue?


That's still on the list.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-11-28 16:49:21


When I try to look at animated artwork at the moment, the image will try to load for a brief second and then suddenly disappear for some reason. A part of me suspected it was my ad blocker but I already leave that off on Newgrounds, and did also disable Firefox's tracking protection as well with no luck. Using Firefox (of course) on Windows 11.

iu_1122005_7144096.webp


Ponies, animation and sluggishly learning how to draw.

Response to Bug Reports Thread 2023-11-28 16:59:52


At 11/28/23 04:49 PM, NightfallGloam wrote:When I try to look at animated artwork at the moment, the image will try to load for a brief second and then suddenly disappear for some reason. A part of me suspected it was my ad blocker but I already leave that off on Newgrounds, and did also disable Firefox's tracking protection as well with no luck. Using Firefox (of course) on Windows 11.


I republished this piece and it fixed the issue. I've seen this same thing happen once before, have you been seeing it on any other pages?



Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-11-28 17:09:01


At 11/28/23 04:59 PM, TomFulp wrote:
At 11/28/23 04:49 PM, NightfallGloam wrote:When I try to look at animated artwork at the moment, the image will try to load for a brief second and then suddenly disappear for some reason. A part of me suspected it was my ad blocker but I already leave that off on Newgrounds, and did also disable Firefox's tracking protection as well with no luck. Using Firefox (of course) on Windows 11.

I republished this piece and it fixed the issue. I've seen this same thing happen once before, have you been seeing it on any other pages?

https://www.newgrounds.com/art/view/cutepencilcase/15bday-neopets


The image is fixed on my end too now!


I just looked at a couple of other randomly selected animations from the art portal now and they seem to be loading just fine. Before that I thought it was an issue on my end, but, now suspecting there might be an issue with publishing affecting some images instead?


Ponies, animation and sluggishly learning how to draw.

Response to Bug Reports Thread 2023-11-28 21:31:02


At 11/28/23 05:09 PM, NightfallGloam wrote:I just looked at a couple of other randomly selected animations from the art portal now and they seem to be loading just fine. Before that I thought it was an issue on my end, but, now suspecting there might be an issue with publishing affecting some images instead?


Not sure about the other entries, will have to keep an eye on things!


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-11-29 14:59:39


Hey there, earlier today I’ve made an art post consisting on two images, the post was uploaded successfully with no issues whatsoever. I later went back to check on it I noticed that I incorrectly uploaded the wrong version of one of the two files, I went to edit the post but I must’ve messed up in some way as now when I click on it only one image of the two show up while the edit button leads to an error page. I asked a couple of friends if they could see the post at all and they were led straight to the error page.

This is my first time using the site properly so I apologize if I made any mistakes I was not aware of.


iu_1122527_19764971.pngiu_1122526_19764971.png

Response to Bug Reports Thread 2023-11-29 16:04:39


At 11/29/23 02:59 PM, EffEssE wrote:Hey there, earlier today I’ve made an art post consisting on two images, the post was uploaded successfully with no issues whatsoever. I later went back to check on it I noticed that I incorrectly uploaded the wrong version of one of the two files, I went to edit the post but I must’ve messed up in some way as now when I click on it only one image of the two show up while the edit button leads to an error page. I asked a couple of friends if they could see the post at all and they were led straight to the error page.
This is my first time using the site properly so I apologize if I made any mistakes I was not aware of.


I actually made a ticket for this one when I saw it, I'll add these extra details now!


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-11-29 17:41:30


At 11/29/23 04:04 PM, TomFulp wrote:
At 11/29/23 02:59 PM, EffEssE wrote:Hey there, earlier today I’ve made an art post consisting on two images, the post was uploaded successfully with no issues whatsoever. I later went back to check on it I noticed that I incorrectly uploaded the wrong version of one of the two files, I went to edit the post but I must’ve messed up in some way as now when I click on it only one image of the two show up while the edit button leads to an error page. I asked a couple of friends if they could see the post at all and they were led straight to the error page.
This is my first time using the site properly so I apologize if I made any mistakes I was not aware of.

I actually made a ticket for this one when I saw it, I'll add these extra details now!


Thank you so much! 🙏🏻

Response to Bug Reports Thread 2023-11-30 02:59:01


I feel like I reported this once and it got fixed for a bit, but it's back.


Chrome for Android, newgrounds displays weirdly, with the right side either cut off or the screen zoomed in depending on if I scroll up or down. Doesn't happen on the other browser in my phone though.


iu_1122828_4542450.jpg

iu_1122827_4542450.jpg


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Response to Bug Reports Thread 2023-11-30 04:50:53


At 11/30/23 02:59 AM, larrynachos wrote:I feel like I reported this once and it got fixed for a bit, but it's back.

Chrome for Android, newgrounds displays weirdly, with the right side either cut off or the screen zoomed in depending on if I scroll up or down. Doesn't happen on the other browser in my phone though.


This has been a weird one, hope we can get it sorted out once and for all.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-01 12:31:54


Hello

When i upload pics of my drawings they come out flipped, even tho when i published it it loaded right

Some of my most recent drawings are coming out this way which i took photos with on my phone,iu_1123495_8675137.webp

iu_1123496_8675137.webp

Response to Bug Reports Thread 2023-12-01 12:35:08


At 12/1/23 12:31 PM, SolidAirgasm wrote:Hello
When i upload pics of my drawings they come out flipped, even tho when i published it it loaded right
Some of my most recent drawings are coming out this way which i took photos with on my phone,


Are these from an iPhone? We have some persistent issues related to how iPhone stores rotation meta data with photos that doesn't translate over to NG's side of things. If any web dev gurus know how to fix this, let me know!


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-01 12:52:30


At 12/1/23 12:35 PM, TomFulp wrote:
At 12/1/23 12:31 PM, SolidAirgasm wrote:Hello
When i upload pics of my drawings they come out flipped, even tho when i published it it loaded right
Some of my most recent drawings are coming out this way which i took photos with on my phone,

Are these from an iPhone? We have some persistent issues related to how iPhone stores rotation meta data with photos that doesn't translate over to NG's side of things. If any web dev gurus know how to fix this, let me know!


I have a samsung, but thats probably still the problem

however i tried screenshotting the pics thru my laptop and it worked!

iu_1123516_8675137.webp

soo nevermind

Response to Bug Reports Thread 2023-12-01 13:13:26


Attempting to scroll past a certain point on my art page will result in a pop-up "Sorry, there was a problem with your request. Please try again later." and the images will simply not load. As far as I know, it only happens on my profile and happens on all browsers and devices.


So guess I broke NG (again)

Response to Bug Reports Thread 2023-12-01 15:29:07


At 12/1/23 01:13 PM, GustaCz wrote:Attempting to scroll past a certain point on my art page will result in a pop-up "Sorry, there was a problem with your request. Please try again later." and the images will simply not load. As far as I know, it only happens on my profile and happens on all browsers and devices.

So guess I broke NG (again)


I'm seeing that too, making a ticket for it!


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-03 17:50:20 (edited 2023-12-03 17:54:36)


At 12/1/23 03:29 PM, TomFulp wrote:
At 12/1/23 01:13 PM, GustaCz wrote:Attempting to scroll past a certain point on my art page will result in a pop-up "Sorry, there was a problem with your request. Please try again later." and the images will simply not load. As far as I know, it only happens on my profile and happens on all browsers and devices.

So guess I broke NG (again)

I'm seeing that too, making a ticket for it!


I decided to do some digging since I suspect some of the deleted works of mine are causing it, I know of 4 that I've re-submitted after marking them for deletion as I've realized I was still linking to them outside of NG, which is no biggie, but one of those isn't thowing up a "Submission not found. It might have been deleted." but the oddly familiar "Sorry, there was a problem with your request. Please try again later."


See here: https://www.newgrounds.com/art/view/gustacz/filling-up-the-rat


Also worth noting is the correctly deleted submission "https://www.newgrounds.com/art/view/gustacz/doppelganger-s-trick" which still has the original file on the servers (rated A-file)

Response to Bug Reports Thread 2023-12-05 03:19:18 (edited 2023-12-05 03:20:45)


NG Collabinator bug:

A Collabinator listing by Golfinho is listed twice in two different spots (sorted by date, oldest to newest).


Spot 1: Sandwiched in between two 2011 entries and listed as 2006 (wrong date)

iu_1125302_8157415.png


Spot 2: Just before a 2022 listing, listed as "2011-05-13T16:27:10", presumably the correct date formatted incorrectly.

iu_1125301_8157415.webp


This occurs the more I scroll through entries.

Response to Bug Reports Thread 2023-12-07 11:46:08


I was doing my deposits and after reaching 5 entries voted I went to check deposits and make sure my deposits reqisterd. ANd I got an error saying I didn't have permission to do that. Is this something new? I've never gotten that error before.


old people say lol; and we still use these }{

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Response to Bug Reports Thread 2023-12-07 12:05:42


At 12/7/23 11:46 AM, IvanTuroc wrote:I was doing my deposits and after reaching 5 entries voted I went to check deposits and make sure my deposits reqisterd. ANd I got an error saying I didn't have permission to do that. Is this something new? I've never gotten that error before.


We've made that page hidden for now because we think bot accounts were using it to spam active (and new) accounts.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-07 17:59:15 (edited 2023-12-07 18:01:35)


The voting thing seems to not work for me—the stars and the Tankman just don't show up, and before I could click on them (they were "invisible"), now they're just gone.


I just joined NG (though I lurked for quite some time beforehand), so does that have anything to do with it?


Windows 10, Firefox 119.0.1 x64. No adblock, Javascript enabled.


iu_1126511_20213136.png