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Bug Reports Thread

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Response to Bug Reports Thread 2023-05-05 22:18:10


At 5/5/23 10:08 PM, ZabuJard wrote:Windows 10, google chrome, same as always but for some reason have error now

strange , i tried edge got same eror i think with that browser X_X


Could you email one of the video files to tom AT newgrounds.com?


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-05-05 22:28:06


At 5/5/23 03:35 PM, RealPumpkinLord wrote:I’m having the same problem too. I wanted to upload my new artwork yesterday but I kept getting this message saying “Error”. I would like an answer as to why this is happening and how we can fix it.


@RealPumpkinLord @TheNamesEllen @InfinityIsaiah2022 @tasheenscrap @SardonyxStar 


The art uploading issue should be fixed now.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-05-05 22:48:32


At 5/5/23 10:28 PM, TomFulp wrote:
At 5/5/23 03:35 PM, RealPumpkinLord wrote:I’m having the same problem too. I wanted to upload my new artwork yesterday but I kept getting this message saying “Error”. I would like an answer as to why this is happening and how we can fix it.

@RealPumpkinLord @TheNamesEllen @InfinityIsaiah2022 @tasheenscrap @SardonyxStar 

The art uploading issue should be fixed now.


Thank you, TomFulp! I really appreciate you helping me and the others about the issue!:)

Response to Bug Reports Thread 2023-05-06 00:14:24


At 5/5/23 10:28 PM, TomFulp wrote:
At 5/5/23 03:35 PM, RealPumpkinLord wrote:I’m having the same problem too. I wanted to upload my new artwork yesterday but I kept getting this message saying “Error”. I would like an answer as to why this is happening and how we can fix it.

@RealPumpkinLord @TheNamesEllen @InfinityIsaiah2022 @tasheenscrap @SardonyxStar 

The art uploading issue should be fixed now.


Thank you so much! I’m able to upload my work now!

Response to Bug Reports Thread 2023-05-06 00:22:26


its doing it for anything i try to upload frik


hmph. amateurs.

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Response to Bug Reports Thread 2023-05-06 00:25:12


i mean just movies i can upload games fine looks like


theyre just WMV files like usual


hmph. amateurs.

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Response to Bug Reports Thread 2023-05-06 00:27:54


oh looks like MP4s work fine, just not WMVs lol weird


hmph. amateurs.

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Response to Bug Reports Thread 2023-05-06 00:28:16


plz fix i like wmv lmao


hmph. amateurs.

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Response to Bug Reports Thread 2023-05-06 12:03:13


At 5/6/23 12:28 AM, ZabuJard wrote:plz fix i like wmv lmao


Can you try now and let me know if it works?


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-05-06 13:24:46


At 5/5/23 10:28 PM, TomFulp wrote:
At 5/5/23 03:35 PM, RealPumpkinLord wrote:I’m having the same problem too. I wanted to upload my new artwork yesterday but I kept getting this message saying “Error”. I would like an answer as to why this is happening and how we can fix it.

@RealPumpkinLord @TheNamesEllen @InfinityIsaiah2022 @tasheenscrap @SardonyxStar 

The art uploading issue should be fixed now.


Thanks, Tom! ^^

Response to Bug Reports Thread 2023-05-06 14:31:51


At 5/5/23 10:28 PM, TomFulp wrote:
At 5/5/23 03:35 PM, RealPumpkinLord wrote:I’m having the same problem too. I wanted to upload my new artwork yesterday but I kept getting this message saying “Error”. I would like an answer as to why this is happening and how we can fix it.

@RealPumpkinLord @TheNamesEllen @InfinityIsaiah2022 @tasheenscrap @SardonyxStar 

The art uploading issue should be fixed now.


thank you for all your help !

Response to Bug Reports Thread 2023-05-06 18:35:14


yeah just tried, still error with WMVs


hmph. amateurs.

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Response to Bug Reports Thread 2023-05-06 19:55:10


thanks mate! I can finally post in peace now!



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Response to Bug Reports Thread 2023-05-07 07:29:11 (edited 2023-05-07 07:35:25)


Hey there. I have a bug to report.


Recently I went onto one of my songs, and for some reason I only see one tag.

iu_965550_11035867.jpg

I was confused when I saw this. I remembered putting more tags in there, so I went to edit tags and I found 8 more that I added.

iu_965551_11035867.jpg

Can someone please explain why this is happening? And can this please be fixed? Thank you....


I'm on Samsung Internet btw.


Edit: this also applies to pretty much all of my songs :/


we chillin

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Response to Bug Reports Thread 2023-05-07 08:24:43


At 5/7/23 07:29 AM, NitroOrient wrote:Hey there. I have a bug to report.

Recently I went onto one of my songs, and for some reason I only see one tag.

I was confused when I saw this. I remembered putting more tags in there, so I went to edit tags and I found 8 more that I added.

Can someone please explain why this is happening? And can this please be fixed? Thank you....


Are you adding the tags during the set-up phase of your song, before you publish it, or are you adding the tags after you publish it? Are you using any tools that auto-populate the tags (like how some people use Postybirb for uploading art)? Seems like something isn't updating there but it's especially strange that isn't happening with every submission. If I add and remove a tag from one of your entries it updates to include all the tags, just not sure why they failed in the first place.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-05-07 08:26:46


At 5/7/23 08:24 AM, TomFulp wrote:
At 5/7/23 07:29 AM, NitroOrient wrote:Hey there. I have a bug to report.

Recently I went onto one of my songs, and for some reason I only see one tag.

I was confused when I saw this. I remembered putting more tags in there, so I went to edit tags and I found 8 more that I added.

Can someone please explain why this is happening? And can this please be fixed? Thank you....

Are you adding the tags during the set-up phase of your song, before you publish it, or are you adding the tags after you publish it? Are you using any tools that auto-populate the tags (like how some people use Postybirb for uploading art)? Seems like something isn't updating there but it's especially strange that isn't happening with every submission. If I add and remove a tag from one of your entries it updates to include all the tags, just not sure why they failed in the first place.


I add them all of them manually during the setup phase.


we chillin

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Response to Bug Reports Thread 2023-05-07 22:34:09


Re: Embed Flash Player


Upon clicking on the embedded player's link (fig. 1), it takes me to an incorrect URL, which brings up a 404 error (fig. 2.)


iu_966239_9162816.png

Figure 1.


iu_966238_9162816.png

Figure 2.


Yes, I've recreated the error.


Your (former) resident furfag on NG!


"SHAMWOW IS NOT OXYCLEAN, A DOG IS NOT A BROTHER. HOW DARE YOU SHRUG CLYDE'S LOSS OFF SO EASILY." ~ Billy Mays

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Response to Bug Reports Thread 2023-05-13 14:29:30


I have come across a problem that has to do with Newgrounds Player. I have tried all I knew, including uninstalling the player and "repairing" it. I hope that someone here is able to help. iu_970458_17000100.webp

Response to Bug Reports Thread 2023-05-15 17:24:08


Help! I can't upload images to post in Art! When I click the prompt to upload an image, it seems to work fine, but when the image loads it looks like this.

iu_971909_7005719.webp

and if I try to post it, I get the following error message:

iu_971910_7005719.png

Even though I can select a thumbnail for the image and see it in the post editor, it's not actually there? This started happening recently and I first noticed it on Pico Day.

(Clicking the upload prompt after the image is supposedly uploaded works)


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Response to Bug Reports Thread 2023-05-15 21:45:28


At 5/15/23 05:24 PM, gyakuten wrote:Help! I can't upload images to post in Art! When I click the prompt to upload an image, it seems to work fine, but when the image loads it looks like this.

and if I try to post it, I get the following error message:

Even though I can select a thumbnail for the image and see it in the post editor, it's not actually there? This started happening recently and I first noticed it on Pico Day.
(Clicking the upload prompt after the image is supposedly uploaded works)


Can you email your image file to tom AT newgrounds.com? Also what browser and OS are you running?


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Response to Bug Reports Thread 2023-05-22 20:31:38


Hi there. I've been noticing a bug over the past 2 days, where peoples backgrounds don't show up.

iu_977230_11035867.jpg

The unusual thing about this is that my background shows up without any issues.

iu_977229_11035867.jpg

This occurs on a lot of devices and browsers, even when I'm not signed in.


Can someone please explain this? I'm very confused with this bug. Not sure if anyone else is experiencing this.... :/


we chillin

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Response to Bug Reports Thread 2023-05-22 20:42:05


At 5/22/23 08:31 PM, NitroOrient wrote:Hi there. I've been noticing a bug over the past 2 days, where peoples backgrounds don't show up.

The unusual thing about this is that my background shows up without any issues.

This occurs on a lot of devices and browsers, even when I'm not signed in.

Can someone please explain this? I'm very confused with this bug. Not sure if anyone else is experiencing this.... :/


This is interesting, I see my own profile header but not yours! Noting this.


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Response to Bug Reports Thread 2023-05-23 07:18:14


At 5/22/23 11:46 PM, YendorNG wrote:
At 5/22/23 08:42 PM, TomFulp wrote:
At 5/22/23 08:31 PM, NitroOrient wrote:Hi there. I've been noticing a bug over the past 2 days, where peoples backgrounds don't show up.
I have also notice some backgrounds also missing as of 11:45pm EST


Jim pushed a fix for this, should be all good now!


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Response to Bug Reports Thread 2023-05-23 08:25:52


At 5/23/23 07:18 AM, TomFulp wrote:
At 5/22/23 11:46 PM, YendorNG wrote:
At 5/22/23 08:42 PM, TomFulp wrote:
At 5/22/23 08:31 PM, NitroOrient wrote:Hi there. I've been noticing a bug over the past 2 days, where peoples backgrounds don't show up.
I have also notice some backgrounds also missing as of 11:45pm EST

Jim pushed a fix for this, should be all good now!


yep, it works now. thanks for fixing!


we chillin

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Response to Bug Reports Thread 2023-05-25 12:35:09


At 5/24/23 09:32 PM, Leavesz wrote:I just noticed I can't delete playlists, clicking delete only redirects me to the playlists page and doesn't actually remove the playlist from my profile.


Turns out this was only broken on mobile, Jim pushed a fix now so you should be able to delete them!


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-05-25 13:22:12


At 5/25/23 12:35 PM, TomFulp wrote:
At 5/24/23 09:32 PM, Leavesz wrote:I just noticed I can't delete playlists, clicking delete only redirects me to the playlists page and doesn't actually remove the playlist from my profile.

Turns out this was only broken on mobile, Jim pushed a fix now so you should be able to delete them!


I can't scout people on mobile.

Response to Bug Reports Thread 2023-05-25 23:00:21


This explains itself.iu_979478_10093215.webp

Response to Bug Reports Thread 2023-05-30 09:23:16


Hi, I’m using my iOS phone to listen to music and this issue has been going on for about 4 or 5 months but I didn’t talk about it as I thought others had the same issue and would talk about it, 1/2 times when I or it automatically plays a song, it works for a few seconds until it stops (usually 3 to 12 seconds) it’s annoying for me because I have to take my phone out to choose a song then I put it back and then I have to take it back again to replay the song, every time I do it works. Would appreciate if someone has a fix or if this will be fixed in an upcoming update, thanks for your time

Response to Bug Reports Thread 2023-05-31 21:59:25


For some reason I cannot log into my account on on my computer on other devices such as an iPad or my phone I can log in just fine but even with even with a new account that I made with a different email I still can't log in on my computer what should I do


Response to Bug Reports Thread 2023-06-01 09:13:43


At 5/31/23 09:59 PM, savageboss617 wrote:For some reason I cannot log into my account on on my computer on other devices such as an iPad or my phone I can log in just fine but even with even with a new account that I made with a different email I still can't log in on my computer what should I do


Is your iPad on the same wifi as your computer and it works on your iPad, but not your computer? What error are you seeing when you try logging in?


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