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Bug Reports Thread

25,890 Views | 682 Replies
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Response to Bug Reports Thread 2023-12-12 10:38:18


OK, so I removed all the tags of my latest artwork and put them back in one by one.

iu_1128776_3945050.png

That seems to have solved the problem. My submission can now be found by searching by tag. Does that mean I'd have to go through this odd process every time I submit a new piece? We'll see.


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Response to Bug Reports Thread 2023-12-12 11:35:38


At 12/12/23 10:38 AM, CzySzy wrote:OK, so I removed all the tags of my latest artwork and put them back in one by one.

That seems to have solved the problem. My submission can now be found by searching by tag. Does that mean I'd have to go through this odd process every time I submit a new piece? We'll see.


We're actually running a script now to make sure everything has its tags in the Elastic search system, so you shouldn't have to update your own stuff. Gonna see about having the script change from latest to older though, right now it's running from an old start date (just to be thorough) and will be running for a long time before it gets to yesterday.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-12 12:46:37


At 12/7/23 12:05 PM, TomFulp wrote:
At 12/7/23 11:46 AM, IvanTuroc wrote:I was doing my deposits and after reaching 5 entries voted I went to check deposits and make sure my deposits reqisterd. ANd I got an error saying I didn't have permission to do that. Is this something new? I've never gotten that error before.

We've made that page hidden for now because we think bot accounts were using it to spam active (and new) accounts.


thank you for the reply Tom


old people say lol; and we still use these }{

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Response to Bug Reports Thread 2023-12-12 23:48:22


This has probably already been reported, but viewing medals you haven't unlocked from other people's profiles spoils the secret if they have unlocked them.


iu_1129066_4542450.webp


When viewing other people's medal details on their profiles, it says we unlocked the medal at the same time they did, even if we unlocked it at a different time or didn't unlock it at all. Might be connected? I wonder if clicking the remove medal button would remove it from their account or do something funky like create a black hole that implodes the server


iu_1129065_4542450.png


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Response to Bug Reports Thread 2023-12-14 02:15:24


iu_1129563_8157415.png

I have 670MB of files in the Dump, but my Supporter recently ran out. Now the bar looks overfilled.

Response to Bug Reports Thread 2023-12-16 15:31:33


I'm trying to add a second image to an art post, but it's not working. The description says "Allowed extensions: gif, jpg, jpeg, png, webp up to 150.0MB" but when I try to add a 25.5MB PNG it stalls and never loads. I changed the image to a 7.3MB JPG and it uploaded fine, so I don't know what the problem is.

Response to Bug Reports Thread 2023-12-16 17:23:29


mr. Fulp, is there no more GIF saving? when i try to save a GIF from the art portal it comes as a static webp


bro i'm tired

Response to Bug Reports Thread 2023-12-16 19:06:19


At 12/16/23 05:23 PM, Edeshye wrote:mr. Fulp, is there no more GIF saving? when i try to save a GIF from the art portal it comes as a static webp


If a lossless WebP is smaller than the source GIF, we serve the image as a lossless WebP. We might add a button to download the source image but we'll probably have to make that a project option because some artists don't want their art to be downloaded.


This isn't ideal if you download A LOT of art but one workaround is to copy or save the WebP, open it in https://www.photopea.com/ and export it as a gif or PNG.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-16 19:06:55


At 12/16/23 03:31 PM, Boy-Am-I-Thirsty wrote:I'm trying to add a second image to an art post, but it's not working. The description says "Allowed extensions: gif, jpg, jpeg, png, webp up to 150.0MB" but when I try to add a 25.5MB PNG it stalls and never loads. I changed the image to a 7.3MB JPG and it uploaded fine, so I don't know what the problem is.


Could you email the large PNG file to tom AT newgrounds.com? I'll try testing from my end.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-16 19:46:38


At 12/16/23 07:06 PM, TomFulp wrote:
At 12/16/23 03:31 PM, Boy-Am-I-Thirsty wrote:I'm trying to add a second image to an art post, but it's not working. The description says "Allowed extensions: gif, jpg, jpeg, png, webp up to 150.0MB" but when I try to add a 25.5MB PNG it stalls and never loads. I changed the image to a 7.3MB JPG and it uploaded fine, so I don't know what the problem is.

Could you email the large PNG file to tom AT newgrounds.com? I'll try testing from my end.


Unfortunately, I can't email files larger than 25MB. However, I uploaded it to my dumping ground on here and it worked, so if you could please download it from here https://www.newgrounds.com/dump/item/e43b7f9f781c97067bfca87802414fae

Response to Bug Reports Thread 2023-12-16 20:10:07


At 12/16/23 07:06 PM, TomFulp wrote:
At 12/16/23 05:23 PM, Edeshye wrote:mr. Fulp, is there no more GIF saving? when i try to save a GIF from the art portal it comes as a static webp

If a lossless WebP is smaller than the source GIF, we serve the image as a lossless WebP. We might add a button to download the source image but we'll probably have to make that a project option because some artists don't want their art to be downloaded.

This isn't ideal if you download A LOT of art but one workaround is to copy or save the WebP, open it in https://www.photopea.com/ and export it as a gif or PNG.


that was really useful, thanks!


bro i'm tired

Response to Bug Reports Thread 2023-12-17 08:01:15


At 12/16/23 09:16 PM, SmurfCatIsGay wrote:The Cash For Your Flash And Private Voting Panel Pages But Please Remove Them Tom Fulp!


That's some iceberg type shit! O_O


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Response to Bug Reports Thread 2023-12-17 08:26:41


At 12/16/23 07:46 PM, Boy-Am-I-Thirsty wrote:
At 12/16/23 07:06 PM, TomFulp wrote:
At 12/16/23 03:31 PM, Boy-Am-I-Thirsty wrote:I'm trying to add a second image to an art post, but it's not working. The description says "Allowed extensions: gif, jpg, jpeg, png, webp up to 150.0MB" but when I try to add a 25.5MB PNG it stalls and never loads. I changed the image to a 7.3MB JPG and it uploaded fine, so I don't know what the problem is.

Could you email the large PNG file to tom AT newgrounds.com? I'll try testing from my end.

Unfortunately, I can't email files larger than 25MB. However, I uploaded it to my dumping ground on here and it worked, so if you could please download it from here https://www.newgrounds.com/dump/item/e43b7f9f781c97067bfca87802414fae


I was able to upload it from my end. What browser and OS are you using when uploading? Also does your internet connection give you any trouble elsewhere or is it a pretty good connection overall?


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-17 15:20:48


At 12/17/23 08:26 AM, TomFulp wrote:
At 12/16/23 07:46 PM, Boy-Am-I-Thirsty wrote:
At 12/16/23 07:06 PM, TomFulp wrote:
At 12/16/23 03:31 PM, Boy-Am-I-Thirsty wrote:I'm trying to add a second image to an art post, but it's not working. The description says "Allowed extensions: gif, jpg, jpeg, png, webp up to 150.0MB" but when I try to add a 25.5MB PNG it stalls and never loads. I changed the image to a 7.3MB JPG and it uploaded fine, so I don't know what the problem is.

Could you email the large PNG file to tom AT newgrounds.com? I'll try testing from my end.

Unfortunately, I can't email files larger than 25MB. However, I uploaded it to my dumping ground on here and it worked, so if you could please download it from here https://www.newgrounds.com/dump/item/e43b7f9f781c97067bfca87802414fae

I was able to upload it from my end. What browser and OS are you using when uploading? Also does your internet connection give you any trouble elsewhere or is it a pretty good connection overall?


I'm using firefox 120.0 on Ubuntu 23.04. My internet connection is usually perfect, so I don't think it's interrupting anything. If I upload a different picture, the page will give me a preview of the picture and the progress bar will slowly fill, but when I try to upload this picture, there's no preview and the progress bar never loads

Response to Bug Reports Thread 2023-12-19 13:22:17


thumb nail crop problem:


iu_1131921_7939671.gif


bro i'm tired

Response to Bug Reports Thread 2023-12-19 14:15:09


At 12/19/23 01:22 PM, Edeshye wrote:thumb nail crop problem:


I think that's bugging out because the image is smaller than the recommended size, although I thought that had been fixed.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-19 16:44:31


At 12/19/23 02:15 PM, TomFulp wrote:
At 12/19/23 01:22 PM, Edeshye wrote:thumb nail crop problem:

I think that's bugging out because the image is smaller than the recommended size, although I thought that had been fixed.


what's the recommended size? it doesn't say in the project page.

i tried scaling up the image and it worked fine. the previous bugged thumbnail wasn't saved when i reopened the project.


bro i'm tired

Response to Bug Reports Thread 2023-12-23 13:41:46


Something weird going on with someone in the undiscovered queue

iu_1133906_10457574.webp


Clicking on the thumbnail leads to an error page: https://www.newgrounds.com/art/view//test-subject

I saw this happen yesterday too with the same person, though I didn't take a screenshot at the time. Figured it just meant they'd deleted their account and I wouldn't see them again unless they made a new one.

Response to Bug Reports Thread 2023-12-24 09:46:05


At 12/23/23 01:41 PM, Madmazel wrote:Something weird going on with someone in the undiscovered queue

Clicking on the thumbnail leads to an error page: https://www.newgrounds.com/art/view//test-subject
I saw this happen yesterday too with the same person, though I didn't take a screenshot at the time. Figured it just meant they'd deleted their account and I wouldn't see them again unless they made a new one.


Looks like account deletes might not be updating things in Elastic. Making note!


Working on Nightmare Cops!

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Response to Bug Reports Thread 2023-12-26 16:51:36


what's with these blank sections here?

iu_1135582_11035867.webp

I click them and there's nothing there


we chillin

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Response to Bug Reports Thread 2024-01-01 07:11:45


iu_1139029_3945050.png

this popp'd up after I clicked "Submit"


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Response to Bug Reports Thread 2024-01-01 08:15:07


At 1/1/24 07:11 AM, CzySzy wrote:
this popp'd up after I clicked "Submit"


Reported, thanks! Same happens to me.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2024-01-01 08:22:53


At 1/1/24 08:15 AM, TomFulp wrote:
At 1/1/24 07:11 AM, CzySzy wrote:
this popp'd up after I clicked "Submit"

Reported, thanks! Same happens to me.


Same here - ping me when its fixed.

Response to Bug Reports Thread 2024-01-01 10:49:19


At 1/1/24 08:22 AM, BlueMonday1984 wrote:
At 1/1/24 08:15 AM, TomFulp wrote:
At 1/1/24 07:11 AM, CzySzy wrote:
this popp'd up after I clicked "Submit"

Reported, thanks! Same happens to me.

Same here - ping me when its fixed.


This is fixed now!


Working on Nightmare Cops!

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Response to Bug Reports Thread 2024-01-01 12:51:03


didnt blamer used this?


At 1/1/24 12:48 PM, SmurfCatIsGay wrote:The Games With Medals Page But Please Update This Page To Be Updated To Mobile Friendly @TomFulp!


Response to Bug Reports Thread 2024-01-01 14:14:41


sweet you voted for NG TV


At 1/1/24 07:11 AM, CzySzy wrote:
this popp'd up after I clicked "Submit"


Response to Bug Reports Thread 2024-01-01 18:58:37


I guess some people are having trouble logging into Newgrounds? I had a friend contact me asking why they couldn't sign in, they're getting the "Newgrounds does not accept logins from behind anonymous proxies" error but claim not to be running any vpn or proxy service.


It's apparently a widespread enough issue to warrant a reddit post and a necropost


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Response to Bug Reports Thread 2024-01-06 02:05:46


the UotD didn't refresh since yesterday

iu_1142010_3945050.png


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Response to Bug Reports Thread 2024-01-06 10:11:34


At 1/6/24 02:05 AM, CzySzy wrote:the UotD didn't refresh since yesterday


Looks like that has updated since then, might have been related to some code cleanup that's been going on.


Working on Nightmare Cops!

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Response to Bug Reports Thread 2024-01-06 10:15:19


At 1/5/24 11:14 PM, JJBoltonNG wrote:Something is up with my pfp...


Are you trying to upload a picture and it's not turning out how it looks in the editor? Or did something change with your PFP without you doing anything?


Working on Nightmare Cops!

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